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- Online Poker
Games With Live Dealers - At What Cost?
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- July 24,
2009
- By Eric M. Scharf
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Online poker games have obviously caught
on in a big way, as we all have seen in the past 5-6 years. They
are, in fact, so popular that a company offering live dealers would
potentially have to make a hard choice between exclusivity of their
games and mass market access for all players.
The concept of live dealers is not a new one, as live dealer feeds have already been attempted
with mixed results. While real
casinos absorb the overhead of cycling fresh dealers in and out of
real poker games all day long, the enormous number of games that
could simultaneously be played online would create a staggering
amount of overhead (operational and financial) towards maintaining a tireless, 24-7 group of
dealers, all of equal caliber, and this is as good as any reason for
pause.
It is worth mentioning that I am envisioning the use of "genuine Las
Vegas" dealers to establish the baseline product quality and playing
experience, and I am using entertainment software's MMO model as the
vehicle through which the playing experience would occur.
A company may be making such incredible profits from its online
poker products that investing in such a literal army of on-call live
dealers is ultimately a drop in the bucket. On the other hand, for
some of the more pioneering online poker game developers, live
dealers may represent an opportunity for live banter or more live
banter among players, in which case, a moderator may become
necessary. This may require consideration of a few additional items:
supportive enhancements to the game code base, or the addition of a
live moderator to partner with the live dealer. The training of a
live dealer to become a proficient moderator may be a non-starter,
as the dealer needs to be focused on the game during the chatter . .
. rather than in-between the chatter.
Regarding visual quality, until an Internet standard has been
established, at least here in the U.S. where there is unfortunately
still a steady mix of broadband and dial-up (unlike in Japan where
everyone has ultra-high speed connectivity), the visual quality will
have to remain lean and mean so that the quantity of players, visual
quality, and functional bandwidth speed of the game can be
maintained. The last thing a poker player (casual or professional)
wants is to be distracted by the dealer for anything other than the
necessary calls and card turns.
While everyone prefers the best visual quality for a digital product
attempting to replicate reality, society has played all types of
games with varying degrees of fidelity for centuries, and as long
the fidelity did not take away from the core playing experience,
everyone remained happy. Online poker players, for now, can more
than survive without seeing the fuzzy grain of the felt playing
surface.
If you have the necessary funding to pursue live dealers within your online poker game
products, then, the necessary infrastructure planning, resource
management, and development efforts I described will combine to be the biggest challenge but not an
insurmountable one. The metamorphosis of online poker should be very
interesting to watch in the coming years.
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